Frequently Asked Questions

The ISU Card is your student identification and access card. It carries your university identification number and photo. It verifies your status as an ISU student and provides access to university facilities and services, such as the State Gym/Lied Recreation Athletic Facilities and CyRide. The ISU Card is your library card. If you have a residence hall meal plan, the ISU Card serves as your dining hall pass. It is your building access card, which permits entry to residence halls, campus buildings, and campus gates. Optional services allow you to use your ISU Card as an ATM and PIN based debit card.

In Room 0530 Beardshear Hall you will complete an ISU Card application and provide a State or Federal issued photo ID such as a Passport, Drivers License, Non-Driver Photo ID, Learners Permit, Military ID, or Tribal Card. You will also have your photo taken and establish your university AccessPlus password if needed. Take care in choosing passwords so others cannot easily determine them.

Your ISU Card can be your ATM card if you open or currently have a checking account with U.S. Bank. The ATM feature will turn your ISU Card in to a shopping card, which can be used at merchants where you see the Plus or Interlink symbols displayed. The ATM feature is optional, but available only to U.S. Bank account holders.

CyCash is another feature of the ISU Card. It is a secure, online system that can be used to make small dollar purchases on campus. The maximum amount that can be added to CyCash is $50. Use of the ISU Card's CyCash feature is voluntary.

CyCash system on AccessPlus will be deactivated on December 31, 2023, existing balances must be used by December 31, 2023.

You can pay for goods and services with CyCash at a variety of campus locations, including Memorial Union Food Court. The Department of Residence accepts CyCash in their C-Stores, laundry facilities, and dining centers. Purchases are made by swiping the ISU Card through a reader. This will deduct the amount of your purchase from your CyCash account and indicate your CyCash balance.

Immediately report the loss of your ISU Card in AccessPlus under ISU ID's. Once you report your card as lost or stolen it will never be an active card again.  You will be required to purchase a replacement to have a functioning card. The ISU Card Office deactivates lost or stolen cards when a new card is purchased. A replacement card will be issued for a $25 fee. If you lose your ISU Card, your CyCash account can be frozen and then accessed with a replacement card.

Take both your current ISU Card and Access Card with you to the ISU Card Office (0530 Beardshear Hall) and it will be determined if a free replacement is needed.

The magnetic stripe on the back of the ISU Card is your key to university, banking, and CyCash services. The magnetic stripe can be rendered useless if scratched or held near a magnet. Do not allow anyone to punch holes in or put stickers on your ISU Card. Wireless phone chargers will deactivate the RFID chip in your card. If you use a wireless phone charger you will be unable to store your card in a phone wallet or a phone sleeve. Do not write your university password on the card.