FAQ
What is the ISUCard and why do I need it?
The ISUCard is your student identification card. It carries your university identification number and photo. It verifies your status as an ISU student and provides access to university services and facilities, such as the Lied Recreation/Athletic Facility and AccessPlus. The ISUCard is your library card. If you have a residence hall meal plan, the ISUCard serves as your dining hall pass. Optional services allow you to use your ISUCard as an ATM and debit card.
How do I get the ISUCard?
In Room 0530 Beardshear Hall you will complete an ISUCard application, provide a picture ID, have your photo taken and establish your university password. You will use your university password to login to AccessPlus. Take care in choosing passwords so others cannot easily determine them.
How do I make my ISUCard my ATM card?
Your ISUCard can be your ATM card if you open or currently have a checking account with U. S. Bank. The ATM feature will turn your ISUCard in to a shopping card, which can be used at the University Book Store and other merchants where you see the SHAZAM or PLUS logo. The ATM feature is optional, but available only to U. S. Bank account holders.
What is CyCash?
CyCash is another feature of the ISUCard. It is a secure, online system that can be used to make small dollar purchases on campus. You can have up to $250 in your CyCash account. Use of the ISUCard's CyCash feature is voluntary.
How do I put money into my CyCash account?
Simply add money to your CyCash account by using AccessPlus on the University's Web site. You can transfer money easily from your checking or savings account to your CyCash account or charge up to $50 on your University Bill.
Does my CyCash account expire?
Only if you don't have any activity in your CyCash account for a year, or upon termination of the CyCash program.
How do I use CyCash to make purchases?
You can pay for goods and services with CyCash at a variety of campus locations, including Parks Library, University Book Store, ISU copy centers, Memorial Union Food Court, and vending machines. The Department of Residence accepts CyCash in their C-Stores, laundry facilities, copiers and several other locations. CyCash can also be used for purchases at Campus Book Store. Purchases are made by swiping the ISUCard through a reader. This will deduct the amount of your purchase from your CyCash account and indicate your CyCash balance.
What if I lose my ISUCard?
Immediately report any loss or damage to your card to the ISUCard office, 0530 Beardshear Hall, (515) 294-2727. A replacement card will be issued for a fee. If you lose your ISUCard, your CyCash account can be frozen and then accessed with a replacement card.
How should I protect my ISUCard?
The thick magnetic stripe on the back of the ISUCard is your key to university, banking, and CyCash services. The magnetic stripe can be rendered useless if scratched or held near a magnet. Do not allow anyone to punch holes in or put stickers on your ISUCard. Do not write your university password on the card.
Where can I call if I have questions about the ISUCard and CyCash?
Call the ISUCard office at 515 294-2727.
