First Card

Students A photo ID is required in order to obtain an ISUCard. Driver's license or passport are the preferred documents. The University ID Number (UID) or Social Security Number is also required in order to look up the student's record. International students who do not know their UID must check in with the International Students and Scholars office before obtaining the ISUCard. The first ISUCard is free.

Employees Before obtaining an ISUCard, the hiring department must start the Electronic Personnel Action Form (EPA) and the new employee must complete payroll paperwork with Human Recourses. A photo ID is required in order to obtain an ISUCard. Driver's license or passport are the preferred documents. The University ID Number (UID) or Social Security Number is also required in order to look up the employee's record. The first ISUCard is free.

Affiliates See Affiliate link on the left of the page.

Lost/Stolen Card

Students There is a $25 replacement for a lost or stolen card. This fee can be paid with cash, check, or charged to the student's U-Bill. The picture on file can be used, or a new picture can be taken. The Testing Center website lists the identification documents that can be used at check in. http://www.elo.iastate.edu/online-testing-center/

Employees If it has been over a year since your card was last printed, it is a free replacement and the picture on file will be used. If it has been less than a year since the last print or an updated picture is requested, there is a $25 replacement fee. This fee can be paid with cash, check, or charged to the employee's U-Bill. If the lost card was printed before May 2009 and the individual was issued a Proximity Card, the Proximity card must also be returned.

Affiliates There is a $25 replacement for a lost or stolen card. This fee can be paid with cash or check. The picture on file can be used, or a new picture can be taken.

Damaged Cards

Return the damaged card to the ISUCard Office. It is a free replacement if the card is the current version and the picture on file is used. If the current card was printed before May 2009 and the individual was issued a white Proximity Card, the Proximity card must also be returned. For employees, a replacement for a damaged card counts as your free print for the year.

Found Cards

Please returned found cards to the ISUCard Office located in 0530 Beardshear Hall. Individuals will be notified if ISUCard is found.

Access Request for ID Card Maintenance System

In order to receive access to the ID Card Maintenance System you will need to have access to the Administrative Information System — ADIN. If you do not already have this access it can be requested at the following site: http://www.it.iastate.edu/services/adin

If you already have access to ADIN, the following form must be fully completed (including a detailed reason for request) and submitted to the ISUCard Office: Request for ID Card Maintenance System Access