Frequently Asked Questions

The ISUCard is your student identification and access card. It carries your university identification number and photo. It verifies your status as an ISU student and provides access to university facilities and services, such as the State Gym/Lied Recreation Athletic Facilities and CyRide. The ISUCard is your library card. If you have a residence hall meal plan, the ISUCard serves as your dining hall pass. It is your building access card, which permits entry to residence halls, campus buildings, and campus gates. Optional services allow you to use your ISUCard as an ATM and PIN based debit card.

In Room 0530 Beardshear Hall you will complete an ISUCard application and provide a State or Federal issued photo ID such as a Passport, Drivers License, Non-Driver Photo ID, Learners Permit, Military ID, or Tribal Card. You will also have your photo taken.

Your ISUCard can be your ATM card if you open or currently have a checking account with U.S. Bank. The ATM feature will turn your ISUCard in to a shopping card, which can be used at merchants where you see the Plus or Interlink symbols displayed. The ATM feature is optional, but available only to U.S. Bank account holders.

Immediately report the loss of your ISUCard in AccessPlus under ISU ID's. Once you report your card as lost or stolen it will never be an active card again.  You will be required to purchase a replacement to have a functioning card. The ISUCard Office deactivates lost or stolen cards when a new card is purchased. A replacement card will be issued for a $25 fee. If you lose your ISUCard, your CyCash account can be frozen and then accessed with a replacement card.

Take both your current ISUCard and Access Card with you to the ISUCard Office (0530 Beardshear Hall) and it will be determined if a free replacement is needed.

The magnetic stripe on the back of the ISUCard is your key to university, banking, and CyCash services. The magnetic stripe can be rendered useless if scratched or held near a magnet. Do not allow anyone to punch holes in or put stickers on your ISUCard. Wireless phone chargers will deactivate the RFID chip in your card. If you use a wireless phone charger you will be unable to store your card in a phone wallet or a phone sleeve. Do not write your university password on the card.