Frequently Asked Questions

The ISUCard is your student identification and access card. It carries your university identification number and photo. It verifies your status as an ISU student and provides access to university facilities and services, such as the State Gym/Lied Recreation Athletic Facilities and CyRide. The ISUCard is your library card. If you have a residence hall meal plan, the ISUCard serves as your dining hall pass. It is your building access card, which permits entry to residence halls, campus buildings, and campus gates.

In Room 3410 Beardshear Hall you will need to provide a State or Federal issued photo ID such as a Passport, Drivers License, Non-Driver Photo ID, Learners Permit, Military ID, or Tribal Card. If you did not submit a photo online, you will have your photo taken at the ISUCard Office. Your ISUCard will then be printed and given to you, if not already printed beforehand for pick up.

Report the loss of your ISUCard in Workday. Once you report your card as lost or stolen it will never be an active card again.  You will be required to purchase a replacement to have a functioning card. The ISUCard Office deactivates lost or stolen cards when a new card is purchased. A replacement card will be issued for a $35 fee.

Bring your ISUCard with you to the ISUCard Office (3410 Beardshear Hall) for testing and troubleshooting. It will be determined if a free replacement is needed or if there are other solutions that can be done.

The magnetic stripe on the back of the ISUCard is your key to university services. The magnetic stripe can be rendered useless if scratched or held near a magnet. Do not allow anyone to punch holes in or put stickers on your ISUCard. Phone storage and wireless phone chargers will deactivate the RFID chip in your card. Do not store your ISUCard in the back of your phone. Do not write your university password on the card.